Job Description
The Crew Cabin Request ("CCR") system and database was developed to streamline the process for shipboard and shoreside personnel (i.e. traveling positions, contractors, vendors and other CCL team members) who are seeking to secure cabins for business/operational purposes. Centralized within the shoreside Corporate Office, the Crew Cabin Coordinator is responsible for operating, managing and maintaining the CCR system, ensuring that all requests are handled in a timely, transparent and equitable manner.
ESSENTIAL FUNCTIONS
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- Manage the movement and placement of all assigned spare crew cabins in accordance with organizational policy and procedure using the Crew Cabin Application (system)
- Responsible for addressing, following-up on and responding to all Crew Cabin Request submissions and email inquiries
- Optimize efficiency and cost-effectiveness by maximizing occupancy levels with the least amount of impact to revenue
- Responsible for organizing the approval and assignment of guest cabin requests
- Create and update statistical tools, databases, workbooks and reports using the Crew Cabin System, Microsoft Excel, SharePoint and other information databases
- Responsible for compiling, analyzing and comparing data on crew/guest cabin occupancy and trends to suggest opportunities for improvement
- Perform administrative tasks including but not limited to organizing data, responding to telephone calls, and preparing and submitting requested data in a timely and accurate manner
QUALIFICATIONS
- Bachelor’s degree preferred
- 2-3 years of relative/administrative experience
- Ability to multi-task, effective communication skills
- Proficiency with MS Office - Word, Excel, Outlook
- Highly organized, detail oriented, able to work independently in a fast-paced environment, team player, strong interpersonal skills
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The range for this role’s base salary is $17.00 - $19.00 per hour. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles are also eligible for an additional vesting equity plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site preschool program, wellness center, and health clinic at our Miami campus
About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
