Hotel Support Admin (Folio)


 

FULL TIME REMOTE POSITION - After training period

SCHEDULE:

Monday-Friday 11am-8pm

Title: Hotel Admin

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Department: Hotel Division

Reports To: Hotel Manager

Job Summary

Provide support with retrieval and resolution of hotel folios along with other general hotel administrative responsibilities.

Summary of Essential Job Functions

  • Call clients to confirm hotel checkouts.
  • Folio reconciliations.
  • Assist with booking reservations as needed.
  • Call to retrieve needed documentation.
  • Assist the Housing Coordinators with hotel extensions.
  • Assist with inbound calls to the department.

Minimum Requirement

  • High School diploma or GED. BA degree preferred.
  • Strong math and research skills.
  • Possess excellent communication, grammar, and phone skills.
  • Ability to work independently, show initiative, and meet deadlines.
  • Strong computer skills including Microsoft Word and Excel.
  • STRONG ATTENTION TO DETAIL.

Minimum Work Experience

  • Minimum of two (1) years of customer service experience.

Job Type: Full-time

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

  • 401(k)

Schedule:

  • 8 hour shift

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: Remote

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