To maintain equity with existing team members, dependent upon various factors, new team members are generally brought in at a rate that typically falls from the minimum to the midpoint of the range. Final compensation placement will vary based on many factors, including placement of existing team members, work experience, skills, geographic location, etc. the stated pay range is our good faith belief at the time of this posting.
JOB SUMMARY
Responsible for the accurate and timely posting of electronic, paper and credit card payments along with adjustments into the billing system.
This position will work remotely from the individual’s home office. Therefore, the individual must possess ability to effectively work from home remotely e.g., office space, adequate internet bandwidth and technical aptitude in a confidential area.
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Northwest Pathology, P.S. dba Avero Diagnostics operates on a 24/7/365 basis; individual may be required to work various shifts, including days, nights, weekends, and holidays. Schedule flexibility with and without advanced notice is required.
ESSENTIAL JOB DUTIES
- Posting payments in a timely manner as directed.
- Post all patient, insurance, and client’s payments into RCM system.
- Retrieve EFT payments for proper handling.
- Assess insurance explain of benefits (EOBS) for proper handling.
- Handle account revisions in a timely manner.
- Balance payments posted to receipts and deposits.
- Coordinates credits and refunds.
- Scan necessary items.
- Performs assigned tasks given by Manager.
EDUCATION/CERTIFICATION/LICENSE
- High School Diploma or equivalent required; college degree is a plus.
- Active and valid US State-Issued Driver’s License with acceptable motor vehicle record as defined and approved by the company’s vehicle insurance carrier.
EXPERIENCE
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Minimum 1 years of experience required preferred 3+ years:
- Medical billing payment posting
KNOWLEDGE, SKILLS, AND ABILITIES
- Intermediate knowledge of medical terminology and insurance language.
- Exhibits patience and approachability, sets positive tone and example for team member behavior, work ethic & quality, abilities, skills, and overall performance.
- Demonstrates ability to maintain confidentiality at all levels, acts with high integrity.
- Establishes and maintains solid interpersonal relationships with team members across all levels of an organization.
- Demonstrates and facilitates professional communication skills; must be able to understand, listen, write, and speak fluently, professionally, and, effectively in the English language.
- Motivated, responsible, and organized self-starter who excels at time management, timely follow-up, meeting commitments, and possesses a passion for continuous learning and improvement.
- Strong attention to detail, analytical, research and problem-solving skills. Pro-active ability to identify, assess, improve/refine, and solve complex challenges, processes and/or situations.
- Ability to successfully work collaboratively within a team as well as independently with minimal supervision.
- Flexible and able to thrive in a fast paced, high growth, team-based environment while successfully handling competing and ever-changing priorities and responsibilities with frequent interruptions.
- Solid track record of taking responsibility and holding oneself accountable for high quality task deliverables within established deadlines.
- Effective facilitation, collaboration, negotiation, and conflict resolution abilities.
- Exhibit personal presentation in a professional manner as it relates to appearance, communication, and actions.
- Proficient software/computer skills utilizing various applications which includes, but is not limited, to the following: MS Windows, MS Outlook, MS Word, MS Excel, health care database/systems, etc.
- Regular and predictable attendance and punctuality.
- Focused on overall team success vs. solely on individual success.
WORKING CONDITIONS
- We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards.
- The organization has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
- This position works in a demanding, fast-paced office and lab environment with the need to meet daily workload requirements. Incumbent may be exposed to chemicals and requires the use of personal protection equipment and universal precautions.
- This role routinely uses standard office equipment such as computers/keyboards/mice, printers, phones, mobile devices, photocopiers, filing cabinets, fax machines, etc. The noise level in the office work environment varies from moderate to loud.
PHYSICAL REQUIREMENTS
- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- While performing the duties of this job, the employee is regularly required to talk or hear; sit; stand; walk; use hands to finger, handle or feel; grasp and/or reach with hands and arms; repetitive movements of the wrists, hands and/or fingers.
- Specific vision abilities required by this job include close visual acuity and ability to adjust focus to perform an activity such as: preparing and analyzing data and figures; reading reports, various forms charts or records, transcribing; viewing computer monitor(s); extensive reading; and legally operate a motor vehicle.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties and/or work various shifts as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
